A cutting-edge crypto casino operator Gamdom has signed a new partnership deal with Symplify, the market leader in CRM and AI cloud solutions. As the casino’s reputation and the number of registered players is increasing every day, the operator decided to implement the system made by one of the best brands in the business.
According to a new deal, Symplify will optimize Gamdom’s customer relationship management (CRP) capability and omnichannel marketing strategies. Gamdom first launched within the Esports space providing frictionless payment transactions but as its focus shifted to the online casino space, this optimization will help the operator retain its customers and attract new ones.
Simplify system puts the Gamdom crypto casino in the position to engage with its audience through email, SMS, web push, app push, print, dynamic web, social and voice. The brand’s CMR skill set helps Gamdom to quickly establish itself within the iGaming sector by amplifying player experiences across a wide selection of channels, all from one easy-to-use interface.
Gamdom’s Head of Marketing Christoffer Andersson commented on the collaboration:
“Symplify is the perfect partner to help us establish ourselves within the iGaming industry in a short time. The CRM and omnichannel solutions have meant we’ve been able to promote our pioneering service and encourage players to engage with our suite of products.”
Also, the high-tech Campaign and Customer journey builder programs by Symplify give Gamdom the ability to heighten its user engagement approach. Thanks to Symplify’s solution, the casino can design hyper-personalized customer lifecycle journeys in real-time using user events and campaigns.
CEO of Sympfliy, Robert Kimber express his excitement about the recently signed partnership:
“We’re very pleased that Gamdom trusted us to grow its iGaming operation as it builds on the successes from the Esports domain. Our ability to communicate with players in a highly-personalized manner will drive its expansion and ensure the company’s unique offering is recognized.”
Gamdom is not the first company in iGaming to recognize Symplify and its critically-acclaimed Earlier this year, the provider struck a deal with Las Vegas Casino Diamond. This deal one again demonstrated that operators are growing increasingly aware of the importance of CRM solutions
Symplify is highly renowned in iGaming industry for its CRM and AI-powered solutions. Gamdom is just one more reputable online casino the brand is collaborating with, as more and more operators realize the importance of these tools and how beneficial they can be to the business.